AZTCOFWCYBER SECURITY SOLUTIONS
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Knowledge base/Configuration Synchronization Problems

AZTCOFW / TECHNICAL GUIDE

Configuration Synchronization Problems

Troubleshooting High AvailabilityTroubleshooting

Double check the following items when problems with configuration synchronization are encountered:

  • The username must be admin on all nodes.
  • The password in the configuration synchronization settings on the primary must match the password on the backup.
  • The WebGUI must be on the same port on all nodes.
  • The WebGUI must be using the same protocol (HTTP or HTTPS) on all nodes.
  • Traffic must be permitted to the WebGUI port on the interface which handles the synchronization traffic.
  • The pfsync interface must be enabled and configured on all nodes.
  • Verify that only the primary sync node has the configuration synchronization options enabled.
  • Ensure no IP address is specified in the Synchronize Config to IP on the secondary node.
  • Ensure the clocks on both nodes are current and are reasonably accurate

Imported from the AZTCOFW knowledge base on 2026-09-05. Historical guidance may refer to older software versions. Confirm applicability before changing a production system.

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