AZTCOFW / TECHNICAL GUIDE
Segmentation Fault in pkg
Certain cryptographic hardware can have a software-induced race condition which leads to a problematic state. In this state, pkg will crash with a segmentation fault:
| 1085486128:error:14099044:SSL routines:ssl3_send_client_verify:internal error: Child process pid=30149 terminated abnormally: Segmentation fault |
In this case, the device must be powered off and back on to recover. A warm reboot is not sufficient to reset the hardware.
- Navigate to Diagnostics > Halt System
- Click Halt
- Wait for the device to shut down.
- Monitor the console to ensure that the shutdown completes.
- Unplug the power adapter
- Plug the power adapter back in
Imported from the AZTCOFW knowledge base on 2026-09-05. Historical guidance may refer to older software versions. Confirm applicability before changing a production system.
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