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Knowledge base/Tunnels Establish and Work but Fail to Renegotiate

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Tunnels Establish and Work but Fail to Renegotiate

Troubleshooting IPsec VPNsTroubleshooting

In some cases a tunnel will function properly but once the phase 1 or phase 2 lifetime expires the tunnel will fail to renegotiate properly. This can manifest itself in a few different ways, each with a different resolution.

DPD Unsupported, One Side Drops but the Other Remains

Consider this scenario, which DPD is designed to prevent, but can happen in places where DPD is unsupported:

  • A tunnel is established from Site A to Site B, from traffic initiated at Site A.
  • Site B expires the phase 1 or phase 2 before Site A
  • Site A will believe the tunnel is up and continue to send traffic as though the tunnel is working properly.
  • Only when Site A’s phase 1 or phase 2 lifetime expires will it renegotiate as expected.

In this scenario, the two likely things resolutions are: Enable DPD, or Site B must send traffic to Site A which will cause the entire tunnel to renegotiate. The easiest way to make this happen is to enable a keep alive mechanism on both sides of the tunnel.

Imported from the AZTCOFW knowledge base on 2026-09-05. Historical guidance may refer to older software versions. Confirm applicability before changing a production system.

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